See concretely which decisions pile up and where, so you fix real bottlenecks rather than a general feeling of slowness.
Inventory the recurring decisions the business makes. Mark the ones that land on the top that should not. The pattern of what waits on you is the map of your bottleneck.
| Recurring decision | Who decides now | How often | Where it waits / escalates | Should it land here? |
|---|---|---|---|---|
The decisions marked 'no' in the last column, the ones that routinely land on you but should not, are your bottleneck. They carry directly into the Decision Rights Framework, where they get reassigned.
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