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Decision-Making and Escalation Protocol

Define how decisions get made and when they legitimately escalate, so the rights translate into behavior and hold under pressure.

Define how a decision actually gets made, and how the genuine exceptions escalate.

How a decision gets made

When and how it escalates

Escalation trigger (the genuine exceptions)Escalates toHow
Hold it under pressure

Set this protocol as standard and hold to it, especially when stress creates the reflex to pull decisions back up. If people still escalate everything, the triggers are too vague, sharpen them. If decisions re-centralize, the protocol is not being held; that is a discipline problem at the top, not a flaw in the structure.

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Used at Step 3 to set the protocol and Step 5 to make it durable. Back to the guide, or start over.