Elementum
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Prioritized Delivery Action Plan.

Turn the scores and the weak link into a written, sequenced plan that routes to the right guides with clear targets and a first action.

Step A: Sequence

Start with the guide that addresses your weak link. Then add every other sub-domain that is not yet reliable, in dependency order. Drop any sub-domain already reliable. Do not run more than two guides at once.

Sub-domainIts guideIn your sequence? (order)
HandoffSales-to-Delivery Handoff
Standardization and qualityDelivery Standardization and Quality Assurance
Engagement and project managementEngagement and Project Management
Client experienceClient Experience and Communication
MeasurementDelivery Measurement and Continuous Improvement

Step B: Build the plan

For each sub-domain in your sequence, complete one row. Default the target to one step above where you are now.

OrderSub-domain and guideWhere you are nowTargetFirst concrete actionOwner
1 (weak link)
2
3

Step C: Set the Element move

Begin the first guide in your sequence. Return to this plan at reassessment to record your progress.

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Built for Steps 4 and 5 of the diagnostic. Back to the guide, or start over.