Turn the scores and the weak link into a written, sequenced plan that routes to the right guides with clear targets and a first action.
Start with the guide that addresses your weak link. Then add every other sub-domain that is not yet reliable, in dependency order. Drop any sub-domain already reliable. Do not run more than two guides at once.
| Sub-domain | Its guide | In your sequence? (order) |
|---|---|---|
| Handoff | Sales-to-Delivery Handoff | |
| Standardization and quality | Delivery Standardization and Quality Assurance | |
| Engagement and project management | Engagement and Project Management | |
| Client experience | Client Experience and Communication | |
| Measurement | Delivery Measurement and Continuous Improvement |
For each sub-domain in your sequence, complete one row. Default the target to one step above where you are now.
| Order | Sub-domain and guide | Where you are now | Target | First concrete action | Owner |
|---|---|---|---|---|---|
| 1 (weak link) | |||||
| 2 | |||||
| 3 |
Begin the first guide in your sequence. Return to this plan at reassessment to record your progress.
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