Turn what the data and retrospectives reveal into tracked changes to how delivery works, running one improvement at a time.
Measurement without this loop is just observation. Feed findings back into the quality standard and methodology, the project management approach, and the client experience, and track that the change actually improved the metric. This is a general systems instrument reused here for delivery.
| Improvement | Owning area | Metric it should move | Owner | Status | Did the metric move? |
|---|---|---|---|---|---|
Run improvements one at a time so you can tell whether each change actually worked, rather than changing five things and knowing nothing.
Track that the change held. If the metric did not move, the root cause was not addressed.
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