Document the standardized, quality-gated delivery as a procedure anyone can follow, so quality no longer depends on who is assigned.
Document each procedure that makes up your delivery methodology: the stages, the steps within them, the quality gates, and the owners. This is a general systems instrument reused here to capture delivery procedures.
| Field | Entry |
|---|---|
| Procedure name | |
| What it produces | |
| Owner | |
| When it runs |
| # | Step | Who does it | Quality gate here? | Notes / standard referenced |
|---|---|---|---|---|
| 1 | ||||
| 2 | ||||
| 3 | ||||
| 4 | ||||
| 5 |
A capable person should be able to follow this and produce consistent output. Assemble each procedure into your delivery methodology, and revisit it when the Rework and Defect Log surfaces a gap.
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