Define how fast and how you respond first, then build the multi-touch follow-up sequence that keeps a relationship warm until it qualifies or closes out.
Interest is perishable. Set the standard for your opening reply.
This first reply is also Touch 1 of the cadence below.
Build a planned sequence for responders who do not convert on the first contact. Each touch should add value or address a likely hesitation, not just repeat "checking in."
| Touch | Timing (days after last) | Channel | What it adds (value or addresses a concern) |
|---|---|---|---|
| 1 (first response) | 0 | ||
| 2 | |||
| 3 | |||
| 4 | |||
| 5 |
Stay on the right side of the line. Persistent earns the relationship; pestering burns it. Value in each touch is what keeps you persistent rather than annoying.
Becomes sales-ready, hand off (see Lead Qualification Criteria). Clearly not a fit, disqualify and close out. Cadence completes with no traction, move to long-term, low-frequency nurture or close out honestly.
Your answers stay in your browser on this page and are never sent anywhere.