Put the standard process into consistent use across everyone who does the work, because a standard that only some people follow is not a standard.
Run real work through the new standard and confirm it fits before rolling it out widely.
| Test case | Fits the new standard? | Adjustment needed |
|---|---|---|
| Done? | Item |
|---|---|
| The people who do the work are trained on the new standard. | |
| The SOP is easy to find and use in the moment, not buried. | |
| Every current instance of the work is being run the new way. | |
| Working off-standard has a clear stop point. | |
| Adherence is confirmed, not assumed, in the first weeks. |
Welcome feedback from the people doing the work; they will find the rough edges. Refine the standard so it earns their use rather than merely demanding it.
| Feedback from the floor | Refinement made |
|---|---|
A standard process is only worth building if it becomes the way the work actually gets done.
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