Make explicit what good performance means for each role, so people are measured against a known standard.
| Role element | Definition |
|---|---|
| Core responsibilities | |
| The standard of good performance | |
| Goals for this period (a few, clear) | |
| How performance will be assessed |
If a person could not tell you what good performance in their role looks like, expectations are not set clearly enough. These expectations are what reviews assess against and what under-performance is measured by, so vagueness here undermines everything downstream.
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