Name the specific single points of failure, so you can see exactly where one loss would cripple the business.
Map where the loss of one thing, one person, one customer, one supplier, one system, would stop or seriously damage the business. Single points of failure concentrate catastrophe in one place, and each one removed eliminates a whole category of disaster. The route column sends each to the reduction work it needs.
| Single point of failure (the one X) | What its loss would do | Route to reduce it |
|---|---|---|
| A person: | Reduce Key-Person Risk | |
| A customer or channel: | Reduce Concentration | |
| A supplier or input: | Reduce Concentration | |
| A system: | Build Continuity Plans |
Single points of failure are the highest-value targets in the whole pathway. Where one cannot be eliminated, it becomes a priority for a contingency plan in the continuity guide.
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